Organizations use Psylaris products


Therapists use our software worldwide


Completed sessions with our applications

Privacy Policy






EMDR-VR B.V. respects the privacy of visitors to its website, in particular the rights of visitors with respect to the automated processing of personal data. For the sake of full transparency with our clients, we have therefore formulated and implemented a policy regarding these processing operations themselves, their purpose and the possibilities for those involved to exercise their rights as best as possible. 

For all additional information on the protection of personal data, please visit the website of the Authority for the Protection of Personal Data: https://autoriteitpersoonsgegevens.nl/nl.


Until you accept the use of cookies and other tracking systems on the website, we do not place non-anonymised analytical cookies and/or tracking cookies on your computer, mobile phone or tablet.

By continuing to visit this website, you accept the following terms of use.  


The current version of the Privacy Policy available on the website is the only version applicable for as long as you visit the website, until a new version replaces the current version.


Article 1 - Legal provisions

  1. Website (hereinafter also referred to as "The Website"): www.psylaris.com
  2. Controller of personal data processing (hereinafter also referred to as: "Controller") EMDR-VR B.V. , established at Kasteel Kessenichstraat 47 6222 VL MAASTRICHT Nederland, kvk-number: 


Article 2 - Access to the website


Access to and use of the website is strictly personal. You shall not use this website or the data and information provided on it for commercial, political or advertising purposes or for any commercial offers and, in particular, you shall not use it for unsolicited electronic offers.  


Article 3 - The content of the website  


All brands, images, texts, comments, illustrations, (animated) pictures, video images, sounds, as well as all technical applications that can be used to make the website function and, more generally, all components used on this site, are protected by intellectual property rights. Any reproduction, repetition, use or adaptation, in any manner whatsoever, of all or part of the site, including the technical applications, without the prior written consent of the manager, is strictly prohibited. The failure of the manager to take immediate action against any infringement shall not be construed as tacit consent or as a waiver of legal process.


Article 4 - Management of the website


For the proper management of the website, the administrator can at any time:

  • suspend, interrupt or limit access to all or part of the website to a particular category of visitor
  • remove all information that may disrupt the functioning of the website or is contrary to national or international law or to Internet etiquette
  • temporarily unavailability of the website in order to carry out updates 


Article 5 - Responsibilities


The administrator is in no way responsible for failures, breakdowns, difficulties or interruptions in the functioning of the website, as a result of which the website or one of its functionalities is not accessible. The way in which you connect to the website is your own responsibility. You are responsible for taking all appropriate measures to protect your equipment and data against, inter alia, virus attacks on the Internet. You are also responsible for the websites and the data you consult on the internet.


The administrator is not liable for any legal action taken against you:

  • due to the use of the website or services accessible via the Internet
  • for violating the terms of this privacy policy

The administrator is not responsible for any damage which you or third parties or your equipment incur as a result of your connection to or use of the website. You will refrain from any action against the administrator as a result.


If the administrator becomes involved in a dispute as a result of your use of this website, he is entitled to recover from you any damage he suffers and may suffer as a result. 


Article 6 - Collection of data


Your data are collected by EMDR-VR B.V. and (an) external processor(s). Personal data is understood to mean: all information on an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by means of an identifier such as a name, an identification number, location data, an online identifier or one or more elements that are characteristic of physical, physiological, genetic, psychological, economic, cultural or social identity.


The personal data collected on the website are mainly used by the administrator for maintaining relations with you and, if applicable, for processing your orders.  


Article 7 - Your rights in relation to your data


Pursuant to Article 13(2)(b) of the AVG, everyone has the right to access, rectify or erase personal data concerning him or her or to restrict the processing thereof, as well as the right to object to the processing and the right to data portability. You can exercise these rights by contacting us at info@psylaris.com. 


Any such request must be accompanied by a copy of a valid identity document, on which you have signed, and by the address at which you can be contacted. You will receive a response to your request within 1 month of submission. Depending on the complexity and number of requests, this period may be extended by 2 months if necessary.


Article 8 - Processing of personal data


In case of violation of any laws or regulations, of which the visitor is suspected and for which the authorities need personal data collected by the administrator, these will be provided to them following an explicit and reasoned request by those authorities, after which such personal data will no longer be covered by the protection of the provisions of this Privacy Statement. 


If certain information is necessary in order to gain access to certain functionalities of the website, the responsible party will indicate the mandatory nature of this information at the time of requesting the data.


Article 9 - Commercial offers


You may receive commercial offers from the administrator. If you do not wish to receive them (any more), please send an e-mail to the following address: info@psylaris.com.


Your data may be used by partners of the responsible party for commercial purposes. If you do not wish this, please send an e-mail to the following address: info@psylaris.com. 


If you come across any personal data during your visit to the website, you must refrain from collecting them or from any other unauthorised use, as well as from any act that infringes the personal privacy of those persons. The administrator is in no way responsible in the aforementioned situations. 


Article 10 - Data retention period


The data collected by the website operator will be used and stored for the duration stipulated by law. 


Article 11 - Cookies 

  1. A cookie is a small text file that is placed on the hard drive of your computer when you visit our website. A cookie contains data so that you can be recognised as a visitor each time you visit our website. It is then possible to customise our website for you and to make it easier for you to log in. When you visit our website, a banner will appear informing you about the use of cookies. When you continue to use our website, you accept their use. Your consent is valid for a period of thirteen months.  
  2. We use the following types of cookies on our website:

- Functional cookies: such as session and login cookies to keep track of session and login information. 

- Anonymised Analytical cookies: to gain insight into the visits to our website based on information about visitor numbers, popular pages and topics. This enables us to better tune communication and information provision to the needs of visitors to our website. We cannot see who visits our websites or from which PC the visit takes place. 

- Tracking cookies: such as advertising cookies that are intended for showing relevant advertisements. Personal interests can be derived from the information about visited websites. This enables organisations to show their website visitors targeted advertisements, for example. Tracking cookies make it possible to create profiles of people and treat them differently. Tracking cookies usually involve the processing of personal data.  

3. When you visit our website, cookies from the responsible party and/or third parties may be installed on your equipment. 

  1. For more information on the use, management and deletion of cookies for each operating mode, we invite you to consult the following link:  https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/internet-telefoon-tv-en-post/cookies#faq

Article 12 - Image material and products offered


No rights can be derived from the images that belong to the products offered on the website.


Article 13 - Applicable law


These terms and conditions are governed by Dutch law. The court in the administrator's place of residence has exclusive jurisdiction over any disputes concerning these terms and conditions, except where a statutory exception applies. 


Article 14 - Contact


For questions, product information or information about the website itself, please contact: Privacy Department, info@psylaris.com.